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SOLID London
November 7, 2019





SOLID London
November 7, 2019





SOLID London
November 7, 2019





SOLID London
November 7, 2019


The Summit on Legal Innovation and Disruption
Great Location • Audacious Mission
• In Association with Baker McKenzie


SOLID London November 7, 2019

8:30am – 9:00am Registration and Networking Breakfast

9:00am Welcome Ceremony – Call to Action and Summit Overview

Table Introductions

Session 1: The Big Picture – Macro Drivers of Change

Caroline (Grimshaw) Hill – Editor-in-Chief, Legal IT Insider (aka The Orange Rag)

Culture Eats Technology For Breakfast

Caroline will share her insight into transformation in the legal industry, including new service models for the delivery of legal services and what’s really critical to our ongoing success in the future of law.

Neil Willson – Head of Legal Vendor Management, British Telecommunications

Outsourcing the Legal Function – Do’s and Dont’s

Does outsourcing the legal function serve BT’s mission to improve focus on it’s core business? Neil will outline one law department’s journey through outsourcing, including a frank discussion of the effort that went into their decision, the maturity of the market, and lessons learned.

Emer Kelly – Director and Counsel – Legal Services Team, American Express

How to Reimagine and Reinvent the role of Lawyers in Global Legal Services

Emer will share her journey from practicing lawyer to legal operations leader, highlighting the growing importance of an operations mind-set in the legal profession. Emer will outline her experience building and maintaining scaled, industrialized processes and legal services for a global organization, including challenges and lessons learned.

Meribeth Banaschik – Partner, EY

Fireside Chat: Lessons from the Trenches

As a former litigator and now a Big 4 partner advising legal departments worldwide, Meribeth will share her views on the legal department’s role in the digital era. She will address several key questions facing many of her clients, including:

  1. What factors are combining to trigger new thinking about the legal department?
  2. How is the role of the legal department changing?
  3. What does change mean for skills going forward

Richard Parnham – Postdoctoral Research Fellow, Said Business School, University of Oxford

AI Investments and Impact, An Industry-Wide View

What type of law firms are investing in Machine Learning technology, and how are they delivering it? What real-world challenges does the technology pose to in-house counsel, and how can those challenges be overcome? What impact does the technology have on the pricing of legal services, and who should benefit from the efficiency improvements it offers? Based research funded by UK Research and Innovation, Richard will discuss his team’s findings on how artificial intelligence and machine learning are impacting legal practice business models.

Table Discussions and Town Hall

Morning Break

Session Two: Innovation in Action – Corporate Use Cases 

Kiwi Camara – CEO, DISCO

Transformation Comes from People, Process and Technology – But Not Equally

Neil will discuss the data explosion and where we are on the adaptive life cycle of transformation in regards to legal solutions driven by people, process, or technology

Christopher Grant – Director – Head of Relationship Management / Head of Eagle Lab LawTech Innovation, Barclays

Constant Improvement is the New Norm

How does a global financial behemoth such as Barclays consistently drive global law department innovation and cost savings, while maintaining employee retention and engagement? Chris will review his thoughts on how to strike the right balance of new talent, training and outsourcing.

Jonathan Westwood – Head of Legal – Clients & Relationships, Experian

Shifting the Thinking and Value of your Lawyers

Almost all law departments are required to do more with the same today. Now more than ever, it is critical for executive leadership to be able to lift existing talent to another level, aligning with the business and its clients. But how? Jonathan will outline his techniques on lifting the legal team to the next level through psychology, culture and reward.

Christina Demetriades – Deputy General Counsel, Accenture

The Role of Legal in Implementing Client Facing Digital Solutions

As the head of legal support for Accenture’s client-facing business teams and a member of Accenture’s Global Leadership Council, Christina is responsible for 1,500 people in 48 countries, with personal knowledge of how “legal can lead” in a business focused on digital innovation strategy and client-centered design.

Table Discussions and Town Hall

12:30pm – 1:15pm Lunch – Tables switch

Session Three: Innovation in Action – Process Driven

New Table Introductions

Yves Gautier – Directeur General/COO, Baker & McKenzie

Innovation is Not a Stand Alone Process

As the COO of Baker & McKenzie’s Paris, Luxembourg and Casa Blanca offices, Yves is integral in leading innovation efforts for the Region and the Firm globally. He will share his experience on how to embed innovation in legal and business processes, rather than innovation for its own sake, and give his perspective on the current state of legal transformation and what’s next for the future.

David Griffin – Head of Legal & Governance Systems and Change, British Telecommunications

Take It For A Test Drive

British Telecommunications as gone from a “bits and bytes” innovation process to a mature model, featuring a strategic plan that meets the needs of both the business and law department, as well as priorities and criteria for technology purchases. David will discuss the “take it for a test drive” model that he helped create, separating the best and brightest from those players who are not quite ready for prime time, and share what cloud-based support has to do with his success.

Michael Conner, Director of Global Business Development, NightOwl Discovery

Fireside Chat

Bea Miyamoto – Associate General Counsel, Panasonic

How to Improve and Measure Outside Counsel Management 

How does an international law department with outside counsel across the globe go from a blank piece of paper, to Excel spreadsheet, and beyond. Bea will review Panasonics efforts to achieve the optimal combination of people, process, design tools, and technology.

Howard Hill – Manager, Legal Operations, General Counsel’s Office, American Express

Sustainable Innovation – Playing the Legal Tech Long Game

Howard will explore what needs to be done to produce meaningful, sustainable innovation through technology in a legal team, and demonstrate the critical nature of thinking first like a politician, economist, map maker and only THEN as a technologist.

Table Discussions and Town Hall

Afternoon Break and Table Switch

Session Four: Innovation in Action – People Driven

Switch Table

Kieran McPate – Senior Corporate Account Executive, Relativity

Transformation: Consumers the Source of Innovation

Innovation is driven by the need of the consumer. As the challenges that consumers face continue to evolve, so must the user experience and the technology behind it. Today, companies increasingly need to take charge of their data—to exercise more control over where it sits and implement thoughtful design around how their people interact with technology to derive value from data. Join Kieran McPate from Relativity, as he discusses this evolution and what Relativity is doing to continually innovate to anticipate customer needs, including simplifying user experience and increasing support for everchanging data sources.

Leah Cooper – CEO, Leah Cooper Consulting

Hannah Hullah – Director of Legal, John Lewis Partnership

How to Train Your Legal Team and Match Them With the Right Business Units – Fireside Chat


How do you resource the law department of tomorrow? What new tools are in your toolbox as the General Counsel? Now, more than ever, lawyers need to be business strategists and collaborators, working hand-in-hand with the client. What does that journey look like and how do you get started? Hint…not everyone on the current team makes it.

Dr. Adam Saunders – Research Fellow, University of Oxford

Lawyering When the Law Becomes Machine Learnt: Insights into Legal Counsel’s Engagement with the Data Economy

Dr. Saunders will share data from an international research project on what law firms and lawyers are doing in key global legal services markets, and discuss whether data sharing is the way forward.

Table Discussions, Town Hall and Final Thoughts

4:00pm – 5:30pm Cocktails

Thank you for joining us. We hope to see you at our next SOLID.

SOLID West San Fransisco, February 27, 2020 SOLID Chicago, April 30, 2020 
SOLID Singapore, June 04, 2020 SOLID East, October 1, 2020

What is SOLID?

SOLID Insight



SOLID is a TED-STYLE Talk summit focused on innovation and the business of law. Did you ever listen to a great SOLID Talk or panel and wish you had time to engage and brainstorm in real time on how to apply those ideas to your business? 14 speakers will give TED-STYLE talks around the intersection of innovation, advanced technology and the business of law. They share what they are doing, how they are doing it, and the business impact it has.

Our talks are followed by facilitated table talks, sprint panels, and town hall discussions, whereby participants discuss what they know now that they did not know before the session started and how to apply these lessons to their own organizations. SOLID provides participants with maximum interaction with peers and colleagues in a round table, workshop environment to assess current challenges and design concrete solutions.

Premier Sponsors


For Sponsorship Information Please Email

SOLID Events In 2019-2020

Corporate Legal Executives & General Counsels

Law Firm Executives & Counsels

Technology Companies & Allied Professionals

Past Events Snaps

Reasons to Attend SOLID

Our day will be broken into four themed segments focused on innovation and disruption. We will focus on challenges and barriers, identify opportunities for meaningful change, and develop solutions for all market segments.

100 legal professionals and subject matter experts from law departments, law firms, alternative legal service providers, and academics.

Purposefully moderated tables with curated participants from all market segments.

Participants will switch their tables 2 times throughout the day.

“Solid is unique in size, format and quality of participants and presenters. I met so many talented professionals, given the intimate setting I was able to collaborate with others who shared similar challenges, was inspired by the innovative ways others approach them and gained strategic insight into emerging capabilities that I could bring back and apply. It’s a great forum to expand your insights into innovative approaches that are driving real improvements for how corporations deliver legal services. It’s not your ordinary conference if you want to engage in a thought provoking learning experience while expanding your network. I would highly recommend it.”


Deb Tatar


VP Corporate Systems at MetLife

“If you can attend this, I highly recommend it! Compliance Discovery Solutions was at SOLID East last month in NYC. The format allows for an exchange of ideas with a variety of legal professionals. In one day, I felt like I learned as much or more as I’ve learned from multi-day conferences!”


Maria Maccarone


Vice President, Client Solutions at Compliance Discovery Solutions

“Before SOLID I would say I was a bit of an accidental innovator. I was naturally interested in looking for new and better ways to structure and manage my legal department and spend, but I was not aware of the incredible depth of knowledge out there about how to do that most effectively. SOLID brought all of the pieces together for me and allowed me to make lasting connections with others who are innovating within their teams and across the legal industry. I now have a much deeper understanding of how to draw upon a wide array of resources and technology to reshape what we are doing in a way that drives more value for less total spend. It’s also just a really fun and interesting group of people and the whole experience has expanded my circle of go-to colleagues.”


Jennifer Warner


VP Legal at Columbia Sportswear Company

“I think the most valuable thing for me has been the chance to collaborate with, but also to listen to clients. Getting to hear first hand from GC’s and the C-Suite about their pain points and expectations is truly valuable. It really helps us to “sense check” and to ensure we are not only listening, but hearing and acting on what our clients expect and need from their outside counsel.”


Bryant Isbell


Managing Director, Global eDiscovery & Data Advisory at Baker & McKenzie, LLP