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SOLID Winter
January 28-29, 2021





SOLID West, San Francisco
February 27, 2020



SOLID West, San Francisco
February 27, 2020



SOLID West, San Francisco
February 27, 2020


The Summit on Legal Innovation and Disruption
Great Location • Audacious Mission


SOLID West Agenda – Thursday, February 27 2020

*Content Subject to Change

Registration, Check-in and Breakfast

Welcome, Opening Remarks, and Table Introductions

Session One: Legal Leads – Reinventing the Role of Legal

Jen Warner

Jen Warner – VP, Legal, Columbia Sportswear

Defining Legal Leadership – One Approach

In the midst of our typical day to day responsibilities, how much time do we devote to being an excellent leader? What are the guiding principals that great leaders embody, and how does this affect you as a leader of a legal function subject to constant growth and change.

Stephen Allen

Stephen Allen, FRSA – Chief Innovation and Digital Officer, Hogan Lovells

The Collaboration Coefficient

Conventional wisdom says that lawyers don’t collaborate. Stephen Allen and his guest, Liam Brown (Chairman and CEO of Elevate) will share how, in reality, people at Law Firms, Law Departments and Law Companies do work together to make a difference.

Rees Morrison

Rees Morrison – Senior Manager, EY

5 Levers for Law Department Productivity

Rees will emphasize the importance of getting back to basics to improve productivity in an innovative corporate legal department. Rees will share some of the levers his general counsel clients prioritize for their own organizations.

Emelita Hernandez-Bravo

Emelita Hernandez-Bravo – Head of Legal Operations, FitBit

Implementing NextGen Technology Can Turn Legal Into a Business Enabeler

NextGen technology can have significant benefits for law departments – that’s great, now what’s next? Emelita will share how implementing a new contracts management tool has put Legal at the center of breaking down traditional expectations and business silos, as the Research and R&D departments have asked to use this same augmented learning platform to non-legal scenarios.

Joshua Hoffman

Joshua Hoffman – Director, General Counsel Organization, Technology Solutions, McKesson

Fireside Chat: How to Handle Regulatory Mobile Requests Without Breaking a Sweat

When it comes to text and mobile communications, regulators’ expectations around preservation and collection are rapidly increasing. In this Fireside Chat, Josh will discuss the workflow considerations, including processes and the tools and technology to consider when addressing this growing challenge.

Table Discussions and Takeaways

Town Hall and Collaborative Q&A

Morning Break

Session Two: – Reimagining Collaborative, Talent-First Legal Organizations

Susan Packal

Susan Packal – Chief of Staff and Director of Legal Operations , Twilio Inc.

The Role of Legal Chief Of Staff

What does it really mean to be a Legal Chief of Staff for a company experiencing explosive growth? Susan will share what the day to day looks like, the skill sets and core competencies necessary, and the political dynamic of this burgeoning role. The give and take, the opportunity to be the hub for finding business commonalities, the seat at the executive table, and the career path will inspire you.

Dave Cohen

Dave Cohen – Partner, Reed Smith

Fireside Chat

Dave Cohen, Partner at Reed Smith, will share his experience building the “eDiscovery App,” the decision to make it a community resource, and the collaborative resources needed to make it happen.

Andrew Brereton

Andrew Brereton – Head of Legal Operations, Service Now

Taking Legal Operations to the C-Suite and Driving Enterprise Growth

Legal touches vital operations of most sizable organizations. When Legal operates effectively we are trusted advisors and horizon scanners that drive enterprise growth and business velocity. Andrew will share his experience driving operational excellence to the enterprise and how legal operations is getting a voice with the C-Suite.

Mike Gamson

Mike Gamson – CEO, Relativity

Operating as a Talent-First Organization

Operating as a Talent-First organization means prioritizing our people because we know they are the reason we succeed. Relativity’s goal is to attract and develop stellar people from all walks of life who want to grow, tackle tough problems, and help us build a better product and company for our customers. Join Relativity’s CEO, Mike Gamson, as he shares his perspective on what it means to be Talent-First and how it can enable employees to experience a remarkable upward career trajectory.

Table Discussions and Takeaways

Town Hall and Collaborative Q&A


New Table Introductions

Session Three: Innovative Models, What’s New, What’s Now, What’s Next

Charlotte Lewis Jones

Charlotte Lewis Jones – Associate General Counsel – AR/VR Team, Facebook

Inclusive AI and Privacy

Inclusive product development is becoming table stakes for businesses developing and relying on human-centered artificial intelligence. However, as with anything built on big data in the current regulatory environment, privacy-smart product development is essential. Charlotte’s proactive and business-minded approach to product counseling enables teams to achieve greater product market fit, while minimizing potential liability and regulatory pitfalls and increasing the view of legal counsel as a business partner and trusted advisor.

Daniel Pelc

Daniel Pelc – Director of Client Solutions and Integration, NightOwl Global

What Managed Services Can Learn from the Tour de France

Managed Services has more in common with cycling and the Tour de France than one would expect. Reliance on a global team with diverse assets, established international resources and triag, and driving to an agreed-upon, organizational outcome. What lessons can legal teams learn from their cycling counterparts?

Leonardo Murgel

Leonardo Murgel – VP, Legal and Corporate Affairs COO, Salesforce

A Journey to Operational Excellence

Digital Transformation can seem like an automagical solution that propels your legal department into a future of self-service, improved strategic partnerships, increased fulfillment for your attorneys and lowered costs. Real transformation requires traveling through two distinct and unique stages – first from unstructured service to making data driven decisions with big operational impact, and second from data impact to automation and operational excellence.

Tunji Williams

Tunji Williams – Director of Transaction Management, Litera Microsystems

Adopting Transactions Management

Tunji will review the challenges in managing corporate transactions in a product/solution format, what adopting this new technology looks like in action, where the surprises are in implementation and where corporations are finding success.

Sharon Morrison

Sharon Morrison – Senior Legal Operations Manager, Citrix

Moving Past “Ready Fire Aim” – How to Achieve Measurable Transformation

What does a General Counsel do when previous efforts to distribute work across NextGen talent models have failed? Call on a Legal Operations efficiency expert, of course! Sharon will discuss how 6 months of user experience design is showing measurable results, and the challenge of “slowing your roll” is paying off in more effective and longer lasting improvements.

Table Discussions and Takeaways

Town Hall and Collaborative Q&A

Afternoon Break and Table Change

Table Introductions

Session Four: Lessons Learned From Our Clients and Machines

Tommy Shen

Tommy Shen – Team Lead, Machine Learning, Bloomberg

Feedback: Lessons from Teaching Machines

If innovation was a well-paved highway, everyone would be doing it. Fortunately, data can help us navigate the risks and uncertainties of this winding path. Tom will present possible road markers using data from Bloomberg Law’s most recent surveys and share insights about the way machines learn (and how we facilitate that) to separate the signal from the noise.

Mark Robliotti

Mark Robliotti – Senior Vice President, Digital Legal Transformation, UnitedLex Corporation

Fireside Chat – Digital Legal Transformation

During the past decade, radical change has coursed through enterprises of all sizes, propelled forward by a convergence among vital technologies, from cloud computing/big data and artificial intelligence/machine learning to the Internet of Things.The process of adoption and deployment of these technologies, i.e. Digital Transformation, is occurring in almost every aspect of business, from core operations to shared services and corporate support functions. Working with the right partner, corporate legal departments can undergo “Digital Legal Transformation” that progressively moves the function from cost center to value creator for the enterprise.

Robert Beall
Kelli Khout
Bryant Isbell

Law Firm Sprint Panel

Robert Beall – Managing Partner, Sheppard Mullin Richter & Hampton
Kelli Khout – Chief Administrative Officer, Davis Wright Tremaine
Bryant Isbell – Managing Director, Baker McKenzie

Reimagining and Reinventing the Law Firm/Client Relationship

3 Law Firm Innovation Leaders will share what they are doing and how they are doing it to innovate and co-create with clients. Corporations continue to have higher expectations of their outside counsel. How are key law firms generating new ideas, fostering collaboration, and employing NextGen Technology in furtherance of clients’ business goals?

Ryan Nier

Ryan Nier – Senior Director, Associate General Counsel, Capital One

When Legal Advises the Business, Learning to Swing at More Pitches

Ryan relies on his background in software development and screenwriting to succeed as counsel for a new digital business line, transforming how a bank is doing business. How do lawyers improve their ability to “speak business,” become more value driven, and embed themselves in improved business strategy?

Table Discussions and Takeaways

Town Hall and Collaborative Q&A

Closing Ceremony

Cocktails and Networking

What is SOLID?

SOLID is a TED Talk style summit focused on innovation and the business of law. Did you ever listen to a great SOLID Talk or panel and wish you had time to engage and brainstorm in real time on how to apply those ideas to your business? 14 speakers will give TED-style talks around the intersection of innovation, advanced technology and the business of law. They share what they are doing, how they are doing it, and the business impact it has.

Our talks are followed by facilitated table talks, sprint panels, and town hall discussions, whereby participants discuss what they know now that they did not know before the session started and how to apply these lessons to their own organizations. SOLID provides participants with maximum interaction with peers and colleagues in a round table, workshop environment to assess current challenges and design concrete solutions.





For Sponsorship Information Please Email

SOLID Events In 2020

Corporate Legal Executives & General Counsels

Law Firm Executives & Counsels

Technology Companies & Allied Professionals

Past Events Snaps


Reasons to Attend SOLID

Our day will be broken into four themed segments focused on innovation and disruption. We will focus on challenges and barriers, identify opportunities for meaningful change, and develop solutions for all market segments.

100 legal professionals and subject matter experts from law departments, law firms, alternative legal service providers, and academics.

Purposefully moderated tables with curated participants from all market segments.

Participants will switch their tables 2 times throughout the day.

“Solid is unique in size, format and quality of participants and presenters. I met so many talented professionals, given the intimate setting I was able to collaborate with others who shared similar challenges, was inspired by the innovative ways others approach them and gained strategic insight into emerging capabilities that I could bring back and apply. It’s a great forum to expand your insights into innovative approaches that are driving real improvements for how corporations deliver legal services. It’s not your ordinary conference if you want to engage in a thought provoking learning experience while expanding your network. I would highly recommend it.”


Deb Tatar


VP Corporate Systems at MetLife

“If you can attend this, I highly recommend it! Compliance Discovery Solutions was at SOLID East last month in NYC. The format allows for an exchange of ideas with a variety of legal professionals. In one day, I felt like I learned as much or more as I’ve learned from multi-day conferences!”


Maria Maccarone


Vice President, Client Solutions at Compliance Discovery Solutions

“Before SOLID I would say I was a bit of an accidental innovator. I was naturally interested in looking for new and better ways to structure and manage my legal department and spend, but I was not aware of the incredible depth of knowledge out there about how to do that most effectively. SOLID brought all of the pieces together for me and allowed me to make lasting connections with others who are innovating within their teams and across the legal industry. I now have a much deeper understanding of how to draw upon a wide array of resources and technology to reshape what we are doing in a way that drives more value for less total spend. It’s also just a really fun and interesting group of people and the whole experience has expanded my circle of go-to colleagues.”


Jennifer Warner


VP Legal at Columbia Sportswear Company

“I think the most valuable thing for me has been the chance to collaborate with, but also to listen to clients. Getting to hear first hand from GC’s and the C-Suite about their pain points and expectations is truly valuable. It really helps us to “sense check” and to ensure we are not only listening, but hearing and acting on what our clients expect and need from their outside counsel.”


Bryant Isbell


Managing Director, Global eDiscovery & Data Advisory at Baker & McKenzie, LLP